Q: Do I need to be an administrator to install SB Cleaner?

A: Yes.  With todays modern O/S's, normally you are not allowed to install new applications.

Q: Do I need to be an administrator to run SB Cleaner?

A: In order to take full advantage of SB Cleaner, you must run SB Cleaner as administrator.  Not all files will be deleted otherwise.

Q: Can I upgrade my registered version to a new updated version?

A:  Registered users have a lifetime of free upgrades.  Just download the the new version and install it. 

Q: Do you provide free technical support?

A: Yes, either by our support forums or by e-mail or entering a support ticket on our support page.

Q: Will SBCleaner Standard Edition or SBCleaner Free Edition or SB Hexadecimal Editor work in the 64 bit environments?

A: Yes, our products are designed to work in both 32 and 64 bit environments.

Q: Is the data I erase with SBCleaner recoverable?

A: SBCleaner uses 12 clearing and sanitizing standards, to assure you that once securely deleted your data is gone forever and can not be recovered by any means or even specialized tools.

Q: What Window operating systems does SBCleaner and SB Hexadecimal Editor run on?

A: SBCleaner is designed to run on Windows 2000 through Windows 7.  SB Hexadecimal Editor will run on Windows 98 and up.

Q: Is SB Cleaner safe to use?

A: SB Cleaner was designed from the ground up to be safe and secure to use.  We have put in checks to help protect data that is needed by you from being deleted.  Our software contains no Spyware, Adware, or viruses.